ABLOY USA Helping Locksmiths Secure Critical Infrastructure
ABLOY USA is world-renowned for engineering, design, and innovation in the field of electromechanical locking technology. Throughout a 45-year history operating in the USA, this company has offered locksmiths business-building opportunities to serve end users in high security environments. At the ALOA show this month in Las Vegas, locksmiths will have a chance to learn more about ABLOY USA’s high security solutions and intelligent key systems for telecom, utilities, power generation, rail and other critical infrastructure sectors where, more than ever, the locksmith plays a central role.
“We want to be a great partner to locksmiths and their distributors, supporting them with access to products and training, especially locksmiths that serve those customers with high security applications across the country,” commented Jerry Burhans, Managing Director for ABLOY USA, which has headquarters in Irving, Texas.
“We’re researching these market verticals and building our brand visibility with an aggressive marketing effort to bring opportunities to our locksmith partners and their distributors. And to respond to this end user demand, we are forging new relationships with important partners in the locksmith distribution channel to make these products readily available.”
ABLOY USA’s parent company ABLOY OY was founded in Finland in 1907. ABLOY’s unique rotating disc cylinder technology and storied track record of making superior high security products is recognized around the world.
ABLOY USA padlocks and hardware today are found in many critical locations, such as energy and water utilities, government and military installations, and transportation companies. Abloy solutions are also used in other high-security applications like casino gaming, art museums, and sensitive corporate environments. All told, ABLOY USA is a highly-respected brand wherever security and access control are top priorities.
New Growth Opportunities for Locksmiths
One promising new avenue of opportunity for locksmiths is the critical infrastructure sector in the USA. ABLOY USA is concentrating efforts on developing solutions for telecom, water utilities, power generation and rail companies, where these operators are facing increasing cyber and physical security threats as well as a changing regulatory environment in response. For example, in the wake of threats to vital facilities, government organizations such as the Federal Energy Regulatory Commission have updated Critical Infrastructure Protection (CIP) standards to address access control physical security standards for utility operators. It is now imperative for utilities to meet these standards, or they could face steep fines for non-compliance.
“Utility executives understand the electric grid is vulnerable to sabotage or a terrorist attack. They wrestle with finding the newest compliant solutions to control access and keep their facilities safe,” explained Burhans. “They also have a lot of real estate to cover, not only in their main buildings but also their substations spread across county or state lines. With ABLOY products, enterprising locksmiths have the opportunity to service this type of customer.”
Utility installations spread out over a wide area of the country are usually located in remote areas with extremely challenging weather conditions. Burhans explained that the ABLOY Super Weather Proof (SWP) padlock is an example of a locking solution in which the components are extremely well protected to ensure operation in all conditions. It meets IP68 standards, meaning it is fully protected against dust and water ingress. The IP68 designation for these padlocks also indicates a hermetic seal.
“This is the perfect locking solution for energy and telecom networks, the mining industry and utilities where it absolutely has to work in difficult environments,” added Burhans. “It is battle tested to handle the harshest environmental conditions. No amount of heat or cold, nor any moisture such as salt water, dirt, dust and grime, can penetrate it.”
Controlling Security Permissions of a Mobile Workforce
At the center of the ABLOY security products platform is the revolutionary online access control application CLIQTM Connect. Introduced earlier this year, it allows managers of large installations with hundreds or thousands of employees to control the security permissions of a mobile workforce from their smartphones. Gone is the threat of what happens when keys are lost or stolen, or a contractor needs special access privileges.
“With an intelligent key system matched to an ABLOY Super Weather Proof padlock, it helps these critical infrastructure organizations comply with new physical security standards and federal mandates,” said Burhans. “CLIQ Connect allows user rights to be controlled via the internet. Both keys and locks provide an audit trail, and the critical components are protected for reliable operation in extreme conditions.”
More Support for Locksmiths and Distributors
Tasked with the responsibility to build ABLOY’s security distribution channel in the USA, Burhans indicated more high security and access control products are in the pipeline and being developed with the locksmith in mind. “The innovative new products that will be coming to market in the near future are geared for the locksmith to build on his successes with ABLOY,” said Burhans.
Another support strategy Burhans is employing across the USA is enlisting experienced vertical market managers to engage critical infrastructure end users, security directors and operations executives, and to build demand for ABLOY products and the services of its locksmith partner community.
“None of our competitors is doing the legwork in the field comparable to ours. We are generating interest in ABLOY solutions, and locksmiths benefit from it,” Burhans says.
And a robust distributor program with training tools, merchandising aids and service support helps ensure this demand is easily fulfilled.
“Our distributor program is getting stronger every day,” continued Burhans. “We are proud to be associated with Doyle, Accredited, Anixter, and others. Having their ‘feet on the street’ is a huge advantage for us. By working with them, locksmiths don’t need to maintain a large inventory of product. They simply need to place an order and deliver the right solution to their critical infrastructure customers.”
Locksmiths attending ALOA will see the entire ABLOY product and technology solutions portfolio waiting for them in booth 117. “We are excited to show locksmiths the paths we are taking to help them grow their business,” sums up Burhans. “There is great opportunity ahead and we are on a mission to strengthen our relationships with locksmiths. There’s never been a better opportunity or a clearer need in the market for what we can offer customers together.”
Four ABLOY USA Employees Celebrate Milestone Work Anniversaries
High security products are built to stand the test of time at ABLOY USA. Four employees are about to celebrate 40 years with the company, showing they fit the same mold. They will soon be honored at a special event to mark the occasion.
Juany Aranda, Jose Armilla, Isidro Castrejon and German Mendieta all began working for ABLOY USA in 1979, when the company had only been in business for five years. Aranda is an accounting assistant and Customer Service representative. Mendieta is a lead assembler and involved in the Quality Control department. Armilla and Castrejon are assemblers.
“Juany started in 1979 with a sister company of ours, Vingcard Systems, which is now ASSA ABLOY Hospitality. She transferred to ABLOY Security in 1991,” explained Jeff Carpenter, Controller for ABLOY USA. “German, Isidro and Jose started in 1979 with ABLOY at our facility in Niles, Illinois. When the company moved to Dallas in 1985, they moved as well and have been with us ever since.”
Each employee is connected to every ABLOY product line. Isidro and Jose are considered to be expert assemblers of locks, but also cut keys, pull orders and handle other warehouse functions. German has accomplished the same, as well as packing and quality control responsibilities.
“Juany currently wears many hats,” informed Carpenter. “She handles accounting from payroll to accounts payable and accounts receivables collection. She also handles Human Resources work, and two years ago she added customer service for the locksmith market.”
Carpenter said all four never expected to work at the company for this length of time.
“They all say they are comfortable here, that it feels like family. Only Jose and Isidro knew each other before working here. Juany answered a newspaper ad. German and Isidro both were hired through an employment agency, and Isidro then recommended Jose.”