With an eye on providing greater customer support for high-security PROTEC2 CLIQ locks and key systems, ABLOY USA hired Jeff McCormick to serve as CLIQ System Specialist. Based in the Irving, Texas, office, McCormick reports to Michael Woody, ABLOY Customer Service and CLIQ Competence Center Manager.
McCormick has 15 years of experience in the software and technical-support field. He joins ABLOY USA after working the past 12 years in the security industry for Keri Systems, a manufacturer and provider of card access control and integrated security systems. He worked closely with software engineers as a tier 3 technician and sales engineer, and performed testing and training while handling other functions.
In his new role at ABLOY USA, McCormick will be tasked with supporting and training customers regarding PROTEC2 CLIQ products. He also is expected to develop documentation for integrators and sales.
”I liked that CLIQ is a relatively new product in the U.S. market and I would be part of the team securing a foothold for it,” McCormick says. ”I’m looking forward to working with distributors and end-users to grow and develop CLIQ and educate them about it. One of my immediate goals is to provide troubleshooting documentation for dealers and end-users, as well as for ABLOY technicians. I also want to begin building solid relationships with those dealers and end-users.”
McCormick and Michelle, his wife of 23 years, have a son and daughter. Besides camping and hunting in his free time, McCormick also can be found fishing at Possum Kingdom Lake, a popular recreational area about an hour west of Fort Worth, Texas.