dormakaba Americas Expands Headquarters with Customer Discovery Center

Feb. 12, 2021
Dormakaba Discover Center 1

dormakaba has expanded its Americas headquarters in Indianapolis with a state-of-the-art Customer Discovery Center. This showroom is an interactive designed space that engages guests in hands-on, technology-driven collaborative activities. Although limited to virtual visits and extremely small gatherings at this time because of the pandemic, dormakaba expects to host visitors annually through a wide range of tours, training and interactive experiences. The Customer Discovery Center will host visitors by scheduled appointment only.

Customers can:

  • Discover and interact with the company’s industry-leading innovations.
  • Meet with company product and technical experts.
  • Provide ideas and insights to the leadership team.
  • Enjoy an enhanced experience via a mixed-reality tour.
  • Hear real-life experiences from customers.
  • See where and how dormakaba products are used.

“At the core of dormakaba, we are focused on delivering customers what’s been promised and being their preferred trusted industry partner. Our customers expect to see, touch, experience, and otherwise directly engage with our products,” says Alex Housten, COO dormakaba Americas. “Our interactive Customer Discovery Center allows us to ‘walk the talk’ when it comes to our products and expertise in access control innovations and give our customers a chance to be an integral part of the solutions they seek.”

dormakaba’s Customer Discovery Center incorporates an open floor plan divided into multiple zones that highlight marquee products and access control technologies and 12 specific markets, including K-12 education, health care and retail and commercial facilities.

Interactive displays and multimedia content transport visitors into the spaces where access control technology solves problems. This design helps architects, designers, building owners, property or facility mangers, locksmiths and security experts experience the difference that dormakaba’s high-performance access control solutions can make for the safety and security of their buildings and spaces.

For more information, visit discoverdormakaba.com

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