2022 Corporate Profile: Top Notch

Aug. 2, 2022

Proud to be family-owned and operated since 1975, Top Notch is a leading provider of architectural door hardware to dealers throughout the United States. We continually strive to be the foremost distributor in the industry by exceeding our customers’ expectations with the integrity, knowledge and drive to provide the best service. Founded in Honesdale, Pennsylvania, Top Notch founders Chuck and Wanda Jurgensen focused on the “pursuit of excellence in service,” and this became the foundation of Top Notch’s mission. Today, Top Notch is revered for legendary customer service and has become the premier architectural door hardware wholesaler in the nation.

Now o­ffering more than 100 market-leading brands of residential, commercial and multihousing products, our portfolio serves multiple vertical-market applications, including single and multifamily homes, apartment and student-housing complexes, commercial and medical office buildings, hospitality, retail and restaurant locations, and industrial facilities. Our vast list of customers include contract hardware distributors, locksmiths, integrators, retail lumberyards, hardware stores, door shops, decorative showrooms, glass shops and e-commerce.

Using distribution centers in Pennsylvania, Massachusetts, Missouri, Nevada and, most recently, Florida, Top Notch serves customers in all 50 states and provides 99% percent error-free same-day shipping. Along with our expanding nationwide footprint, we’ve invested in state-of-the-art technologies and automation in our distribution centers, which allows us to process, pick and ship customers’ orders more efficiently than ever before.

With an average of 20-plus years of experience, our inside sales team is available 12 hours per day (7:30 a.m. to 7:30 p.m. ET) to provide technical expertise and purchase-order placement. Our team of outside territory managers also is here to provide the personalized service your business deserves.

Customers can place orders via phone, fax or electronic data transfer, and every order placed gets an order confirmation emailed or faxed. Prefer the ease of online transactions? Our online store enables customers to place orders, check order status, view on-hand inventory and review account status anywhere! The Top Notch website is here to serve your demands 24/7.

But Top Notch is more than a distributor. Do you require keying assistance? Our full-service keying departments are located inside each distribution center, providing custom keying capabilities (keyed alike, masterkeying, construction keying and more).

Do you want help with a large project? The Top Notch Project Estimating Team is here to help. Our team works directly with the manufacturer to get you the right products at the most competitive prices. Quote documentation includes product information, keying details and pricing information. Customized job packaging and labeling also are available.

We are Top Notch, and so is our service! Become a customer today by calling 800-233-4210, or visit www.topnotchinc.com and experience the difference.

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