ASSA ABLOY Phoenix Expands Customer Support With Live Chat Features

May 16, 2016
Adams Rite, HES and Alarm Controls join Securitron in offering live chats on their websites

PHOENIX, AZ — ASSA ABLOY Phoenix announces the full roll-out of its tech support Live Chat feature on all Phoenix brand websites. After successful implementation on the Securitron website, Adams Rite, HES and Alarm Controls have introduced the same support.

Tech Support via Live Chat is available Monday through Friday, 9:00AM – 7:00PM EST to answer product questions, assist with installations and provide technical support. Simply visit any of the ASSA ABLOY Phoenix brand websites, and click on the Click Here to Chat button to instantly connect with a representative.

“We had tremendously positive feedback with the Securitron live chat feature, so we’ve rolled it out to all ASSA ABLOY Phoenix brands,” said Wendy Bowman, Marketing Communications Director, EMS & OEM Group, ASSA ABLOY. “This digital tool is another way we can make it easy for our customers to reach our exceptional technical support team.”

Customers can also reach sales and tech support by:

Calling Adams Rite at 800-872-3267 or by emailing [email protected].

Calling Alarm Controls at 800-645-5538 or by emailing [email protected].

Calling HES 800-626-7590 or by emailing [email protected].