MarinHealth Medical Center installs Aiphone’s IX Series

June 30, 2021
The new system was part of a $535 million expansion.

Aiphone has installed its IX Series intercom system, complete with a custom door station, at MarinHealth Medical Center, a state-of-the-art medical facility in Northern California.

The 327-bed, independent medical facility that serves the North Bay community, opened Oak Pavilion, a 260,000-square-foot, four-story, cutting-edge facility focused on patient-centric care and sustainable building design.

“We ended up choosing Aiphone’s IX Series, as we felt it was the best option to meet our needs,” says Nick Tournis, who was IT operations consultant at MarinHealth Medical Center during this installation. “It’s future-focused, networked and features an IP-based system, all of which are ideal for a state-of-the-art medical facility.”

Tournis says Aiphone worked to identify the best solution for meeting the hospital’s demands, and the IX Series encompasses all the facility’s different communication requirements and provides flexibility for expansion.

Aiphone’s system solves a number of major problems for the hospital, particularly in improving visitor and patient experience. In addition, each of the units in the new pavilion, including the emergency department, intensive care unit, maternity ward, surgical center and neonatal intensive care units, required a system that allowed doctors, nurses and other staff to travel freely between patient areas and waiting areas.

The intercom stations in these areas also provide video, which allows for additional monitoring in case of suspicious activity, and the ability to make duress calls in the event of an emergency.

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