Multifamily Security: How Locksmiths Are Cashing-in

Glenn Younger, CML, CPP, is owner of San Diego, Calif.-based Grah Safe and Lock, and has worked in the security, access control and life safety field since 1974. In 1985, he joined Clark Security Products, and as a member of the Clark management team the company grew from a small regional distributor to be a national industry leader that was acquired by Anixter then Wesco. In 2005, Younger purchased Grah Safe and Lock, which currently has several departments including installation, locksmith, supply and access control divisions. Younger is on advisory boards for the Calif. State Fire Marshall, Calif. Dept of Consumer Affairs - BSIS, Calif. Contractors State License Board, among others.

Wayne Winton is the owner of Tri County Locksmith Service, a thriving business he has successfully operated for over a decade. As a seasoned locksmith, Wayne holds the Certified Registered Locksmith (CRL) and ACE Instructor (ACI) credentials from the Associated Locksmiths of America (ALOA). Wayne is currently serving as the ALOA President, and prior to that served as the Southwest Board Director, where he specialized in developing on-demand educational programs tailored to the locksmithing and security industry. His expertise focuses on safe opening techniques and electric access control installation, ensuring professionals are equipped with cutting-edge knowledge and skills. Wayne is dedicated to advancing the industry through high-quality education and training, combining his technical mastery with innovative instructional methods to empower the next generation of security experts. His expertise focuses on safe opening techniques and electric access control installation, ensuring professionals are equipped with cutting-edge knowledge and skills. Wayne is dedicated to advancing the industry through high-quality education and training, combining his technical mastery with innovative instructional methods to empower the next generation of security experts.

Jay Rawls leads Salto's multifamily residential business across North America, aligning Salto's access control platform and hardware with where the connected apartment building is headed.

A multifamily technology specialist with nearly two decades of experience across multifamily and single-family housing, Jay joined Salto after serving as Senior Director of Operations & Technology at Charlotte-based Northwood Ravin, an NMHC Top 10 Developer and Builder. There he led systems administration and integrations across software, access control, and in-building technology - with hands-on responsibility for specifying, deploying, and supporting electronic access at scale across both new construction and retrofit projects.

Jay is active in the National Apartment Association and currently serves as Immediate Past President of the Greater Charlotte Apartment Association.

Chris Donohue is Director of Sales for NAPCO Security Technologies' Alarm Lock Division, bringing more than 25 years of experience in the electronic security industry. After beginning his career as a security technician following his service in the U.S. Army, Chris gained hands-on expertise in access control, fire alarm, CCTV, and integrated security systems before transitioning to the manufacturing side of the industry, where he has held leadership roles in technical support, training, field sales engineering, and regional sales management.

Today, Chris works closely with dealers, locksmiths, integrators, and distribution partners, helping them deploy electronic locking and access control solutions across a wide range of applications. His expertise includes multifamily housing, where smart locking technologies, wireless access control, and mobile credential solutions are helping property owners enhance security, simplify management, and improve the resident experience.

Melissa Bazala oversees the Building Materials Supply Channel for Banner Solutions. In her current role, she partners with the sales and purchasing teams to develop strategies and deliver solutions for lumberyard and millwork customers. She also helps Banner Solutions leverage its expertise in supplying both mechanical and electronic access control (EAC) hardware for multifamily projects, supporting both building material suppliers and systems integrators.

 Melissa has nearly 30 years of experience in the door hardware distribution industry. Before joining Banner Solutions in February 2021, she spent many years with Builders' Hardware & Supply, where she held a variety of leadership positions, including Sales Manager and Marketing Manager. Her broad industry experience and deep understanding of the distribution channel have helped her build strong partnerships and deliver practical solutions for customers across the building materials industry.

 Melissa lives in Seattle, Washington.