The Business of Locksmithing: Locking in Higher Profits and Recurring Revenue

In 2004, after switching careers from Radio Broadcasting, Chad took a chance on an opportunity in a new industry as a trainee technician with Loc-Doc, Inc. Over time, he developed a cloud-based work order and customer management system that cultivated a rapid growing environment at Loc-Doc. In 2012, after developing an operational structure, Chad entered into Partnership and has led and grown Loc-Doc to a team of over 40. His ideas and vision set the course we are on now of expansion! He continues to help his teammates develop and succeed independently in their roles with 1 on 1 mentoring and training sessions. In 2018 he crafted & implemented our Core Values to be a guide for Loc-Doc team’s operation, started the Coffee Break Podcast, & launched local mobile service in Greenville, SC and the surrounding areas. Chad has continued to teach other entrepreneurs how to scale their business and how to develop great culture through classes and education series. He’s also written several articles for the Locksmith Ledger on building sales, controlling inventory management, choosing the right software for your business, and been a guest on other podcasts where he’s weighed in on what installers want from manufacturers and other business practices.

Wayne Winton is the owner of Tri County Locksmith Service, a thriving business he has successfully operated for over a decade. As a seasoned locksmith, Wayne holds the Certified Registered Locksmith (CRL) and ACE Instructor (ACI) credentials from the Associated Locksmiths of America (ALOA). Wayne is currently serving as the ALOA President, and prior to that served as the Southwest Board Director, where he specialized in developing on-demand educational programs tailored to the locksmithing and security industry. His expertise focuses on safe opening techniques and electric access control installation, ensuring professionals are equipped with cutting-edge knowledge and skills. Wayne is dedicated to advancing the industry through high-quality education and training, combining his technical mastery with innovative instructional methods to empower the next generation of security experts. His expertise focuses on safe opening techniques and electric access control installation, ensuring professionals are equipped with cutting-edge knowledge and skills. Wayne is dedicated to advancing the industry through high-quality education and training, combining his technical mastery with innovative instructional methods to empower the next generation of security experts.

Military and law enforcement veteran with 20 years of experience in the security industry. I am dedicated to helping clients and partners achieve their goals through effective guidance and leadership. Starting as an installer and progressing to business owner, I am currently thriving as the Director of Sales at Napco Access Pro.

David Price is a well-known industry veteran who has held leadership roles in marketing strategy, communications, and business development. With expertise in manufacturing, distribution, and installation across multiple sectors of the low voltage, hardware, and automatic door markets. David is responsible for the locking hardware divisions of CDVI Americas, including their ROFU division.

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