Feb. 04--Business name: Curly's Lock & Key Inc.
Owner: Kevin Bryan
Address: 7301 N.E. Highway 99, Suite 5; and 212 N.E. 164th Ave., Suite 20.
What the business does: Curly's Lock & Key Inc. is a full-service locksmith company. It provides services for automobiles, residences and commercial sites. It also sells and services safes.
Steps to build the business: Owner Kevin Bryan said he develops lasting business relationships with his clients, which helps build his business by making sure all his customers are completely satisfied with the service they receive. He also keeps the company's vehicles and equipment up to date and trains staff to ensure quality workmanship.
Greatest challenge: The type and variety of vehicles, locks, keys and hardware that needs to be serviced is enormous, Bryan said. It can be very difficult at times to keep abreast of all of the changes, he said.
What's ahead: Bryan plans to add staff and more vehicles to keep up with demand.
A favorite part of the job: Whether it be a simple key duplication, or something more involved, seeing a customer smile and solving their problems is one of the most gratifying aspects of this business, Bryan said.
Owner's business history: Kevin Bryan's father started his business in Hazel Dell with a small shop, 10 feet by 12 feet. After more than 30 years, the business has grown and now has two locations, 1,200 square feet each. Curly's has provided 24/7 emergency road service for AAA Washington for more than 25 years.
Year established in Clark County: Kevin's father bought the business in 1978.
Telephone: 360-694-9994 Hazel Dell; 892-0437 east Vancouver.
Hours: 9 a.m. to 5 p.m. seven days a week in Hazel Dell; 9 a.m. to 5 p.m. Monday through Saturday in east Vancouver.
Copyright 2013 - The Columbian, Vancouver, Wash.