Blog Archives
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Bond Rights and Wrongs
By Gale Johnson - Wednesday February 6, 2013Business cards used by my father's old locksmith business stated, "qualified bonded locksmiths." The statement looked good on his business cards and nobody ever questioned the nature of his bond. By only using the word 'bond' and not attaching a beginning explanatory word, the value of the wording on his business cards was open to wide interpretation. One type of bond is a fidelity bond which is a form of insurance covering policy holders from fraudulent acts by specified individuals. Fidelity bonds and crime insurance are almost synonymous terms. A fidelity bond or crime insurance is usually designed to protect a business owner against dishonest acts by employees such as employee embezzlement or theft. Another type of... -
Make Advertising Dollars Work
By Gale Johnson - Thursday November 8, 2012Ten or twenty years ago there was no question that your business required a Yellow Page presence. Jobs are derived from two sources, return customers and new customers. In a non-emergency situation, a former customer who requires your services again has several options. They may have your phone number recorded somewhere, they may use their phone or Google your company name on the internet, or they may have a Yellow Page book handy. Customers requiring emergency work have fewer choices. Pay phones, together with accompanying Yellow Page books, are virtually extinct. How many times have you seen stranded motorists standing along the side of the road while holding a cell phone to their ear? For most people in an emergency... -
New Challenges Ahead
By Gale Johnson - Friday September 14, 2012
Electronic security is quickly making its way into every corner of the security industry. What began as a trickle twenty years ago has now become a steady stream of new product introductions. The first noticeable change happened in the hotel industry. Card access has become a normal part of hotel locking systems except for the very smallest rental cabin units deep in the back woods. Electronic automotive security quickly followed and few new cars sold today do not have some type of transponder security. It is a must in Canada. Electronic safe were first introduced in quantity approximately twenty years ago. Every popular safe manufacturer now offers the option of furnishing either an electronic or... -
IN IT TOGETHER
By Gale Johnson - Thursday June 21, 2012Sometimes old news makes the best reading. Ken Dunckel wrote a letter to the editor in our August, 1992 issue where he complained about locksmiths who do safe work. His argument was that only the "consecrated few" should be doing safe work and "authorized locksmiths" must be willing to turn over their safe change keys to these safe men and never touch a safe again. Meanwhile, the "consecrated few" safe men would agree to never unlock another car. From the tone of the Dunckel letter it is hard to decide whether he was joking, serious, or trying to make some kind of point. Mr. Dunckel is well known in the safe business. He has written safe articles for Locksmith Ledger and other publications. His original complaint was that few locksmiths... -
About the Recall
By Gale Johnson - Thursday June 7, 2012A recall election was just completed in Wisconsin. While Democrats and Republicans have tried to read the results in some partisan way, the real issue is how much citizens should expect from their government. In private industry, pension plan money must come from company profits. The government has no part in footing the bill. One company I worked for during my career did have a private pension plan. Workers invested their share and the company invested their share. Due to cost cutting in my opinion, the pension plan was later discontinued and the funds already invested in the plan were returned back to each vested employee. The governor of Wisconsin was subject to a recall under similar circumstances. Earlier... -
Your Own Lottery
By Gale Johnson - Tuesday April 10, 2012What if I offered you a get-rich idea that was a much more sure thing than winning the lottery? And what if I offered you a system for your business so your average job would be in the $200 and up range? Maybe you might want to hear more. As a young locksmith in the mid 1970s, I tried to look as far into the future as possible to see where the security industry was headed. My decision at that time was to hitch my future to computers. This was at a time there were no ready-made computers and people soldered components together to make IMSAI computers from a kit. There was no keyboard and dozens of on-off switches were used for programming. A few days ago I walked the aisles of the International Security... -
Diversity Counts
By Gale Johnson - Tuesday February 21, 2012
During my very early childhood our family owned an egg business. Our slogan was "best of the nest." My father would travel to Wisconsin farm country and pick up the eggs, then he would deliver them to grocery stores in the Chicago area. Before delivery, the eggs had to be 'candled'. Each egg was held in front of a light source which allowed us to see if there were any dark spots inside each egg. Extra large or spotted eggs were set aside. The result was that every week thousands of eggs with the same shape, size and color were packed into cartons and delivered to grocery stores. I was reminded of the egg business last week when one of our writers discovered an internet site which showed a new automated key machine. The key machine has now... -
Working Hand In Hand
By Gale Johnson - Wednesday February 1, 2012A public relations firm sent me an E-mail which had a link to a YouTube site. I am not usually gullible enough to open unknown website pages, but since it was from a known source, I went to the designated YouTube web page. The YouTube video showed someone making a special shim from a piece of thin aluminum. The shim was then used to push the spring latch system back and quickly open a combination padlock. Shimming procedures may have been news to the public relations firm, but at least one locksmith tool company makes a similar shim which has been on the market for several years. Combination lock manufacturers have devised ways of defeating the shim such as installing a stepped notch in the spring latch which stops the shim from... -
Not So Secure
By Gale Johnson - Thursday January 12, 2012Our Locksmith Ledger offices are located in a quiet suburb west of Chicago. There are a few other companies with offices in the same building. Our building features an atrium area complete with a small pond and a few living trees and plants. As we come into the building each day the first thing that greets us is the sound of a bubbling fountain in the pond. The peaceful atmosphere provides a perfect business setting. This idyllic arrangement was brought to a screeching halt yesterday when our office manager was called to a meeting with the local police department. I had noticed a police car in front of our building when arriving for work, but paid no attention to it at that moment. What happened was that a person had been fired by... -
It Happened in 2011
By Gale Johnson - Tuesday December 20, 2011This time of year many news outlets look back and report on what happened during the last twelve months. Each year we make a listing of all the articles which appeared in Locksmith Ledger during that year, so I went back over our listings to find out what was hot during the year 2011 in the locksmith industry. 1. Far and away the most popular topic during the year was electronics. Change a circuit board and a new product comes to life. It is much easier than designing a new exit device or door closer. There are three different electronic push button lock articles nearing completion in our office right now. Names like Digilock, Access 800, Codelocks , E-Digital, Revolution and SmartCode are just some of the names we reported on in...


