People and Places, Nov. 2013

A Day In The Life of a Military Locksmith

Editor’s Note: Locksmith Ledger thanks Walter Reed Hospital locksmith Tyrone Fendall for his service and for sharing this story in our November issue, in honor of Veteran’s Day.

My name is Tyrone Fendall, 26. I’ve been a locksmith for over six years now. I am currently the locksmith for Walter Reed National Military Medical Center. Every day I enjoy coming to work. Whether it’s fixing a patient bathroom door lock or troubleshooting the access control system for the presidents’ suite, everyday is exciting.

I handle all aspects of Physical Security and advanced locksmithing on the base. Safes, locks, GSA containers, electronic access control systems -- you name it and I do it, while maintaining all of the country’s most severe rules and building codes, ADA requirements, federal mandated acts, fire and life safety codes as well as specific state and local regulations. You can imagine the type of complex and sensitive security issues I have to resolve everyday while working on a high security military base that often occupies appearances from the country’s greatest celebrities and executive political advisors including the President of the United States of America.

At approximately 2 million square feet, WRNMMC is the largest most sophisticated uniformed medical facility in the world. WRNMMC is the flagship medical center for the President of the United States as well as our Armed Forces. Very few medical centers have seen the volume and the complexity of the patients that are treated here. For example, the autopsy of President John F Kennedy was done here at WRNMMC.

When Locksmith Ledger expressed interest in doing this article on me, I was ecstatic! My brain immediately started to wonder, trying to think of which story to tell. However, working on a high security military base, I am literally not permitted to discuss many of the most interesting stories. I can’t count the number of times I was eating lunch at the warrior café and looked up to see Dallas Cowboy cheer leaders or celebrities like Bradley Cooper or even Vice President Biden taking pictures with soldiers. But with the recent Washington Navy Yard and Capitol Hill tragedies, I was almost at a yield of which situations I could actually share LSL without disclosing sensitive/classified information.

However, there was one funny story that I can talk about which stuck out in my mind. Around 6 a.m. on a Friday morning, I received a trouble call for one of our wounded warrior buildings. The task order read, “Personnel locked-out of room.” Immediately, I’m thinking ‘okay someone left their keys at home.’

Upon arrival I realized this wasn’t going to be an ordinary lock out. The front door lever was completely missing and nowhere to be found. The lock on the door was a Yale storeroom function mortise lock with a Medeco SFIC. Due to the sensitivity of the room, the cylinder was keyed off of the master key, so I was left with very few options to gain entry. I could attempt to pick the lock, but with a high security cylinder, but that could take all day. Choices were call the fire department and borrow their hydraulic ram or drill the cylinder and manually retract the latch.

Although ramming the door would be a lot more exciting, I decided to go with the standard boring drill method. Once I gained entry to the room, I realized the spindle and lever had been broken long enough for the staff sergeant, who occupied the space, to install a prosthetic amputee foot as a makeshift handle. This lockout had me smiling for a few days. Every time I pass the area now there are always a “hey need a hand?” or the old “foot in the mouth” joke being mumbled.


NAPCO Names VP, North America Intrusion & Fire

Napco Security Technologies, Inc. has appointed Fred Villalba as vice president of Napco North America Intrusion & Fire, reporting to Jorge Hevia, senior vice president, sales & marketing. Villalba comes to Napco with a varied background in corporate security management, spanning 20 years, and an impressive record of achieving substantial targeted sales growth at leading security companies.

Based in the Southeast, Villalba is charged with Napco’s sales of intrusion and fire products throughout North America, including all distribution channels, with a special focus on the company’s enhanced commercial systems platform and interactive residential services, both growth areas for professional security dealers. Also reporting to Fred are Napco Eastern and Western Regional sales vice presidents, Dave Sheffey and Kenny Stetzas, and their Napco Regional Sales Managers.

Contact Villalba, an ASIS-certified CPP (Certified Protection Professional) and CPP-Trainer, at 800-645-9330 ext. 146 or via email


ADI 2013-14 IP Solutions Catalog

ADI announces the availability of its 2013-2014 IP Solutions Catalog. This complete IP specialty reference guide features solutions from the industry’s leading manufacturers to help dealers build complete IP systems.

Perfect for entry- to enterprise-level installations, the ADI IP Solutions Catalog features more than 120 pages of product information and participation from more than 40 manufacturers. The catalog offers site assessment forms, case studies, educational pieces, diagrams, project registration information for reduced equipment costs and more.

Dealers can visit their local ADI branch to pick up a copy, or view it online at

In addition to the IP Solutions catalog, ADI produces a quarterly 800-page U.S. catalog and a semi-annual 400-page catalog in Canada. Dealers also should look for the new ADI 2013-14 A/V specialty catalog.

“At ADI, we are committed to providing our customers with the products and support they need to win more business and grow,” said Andy Morra, vice president of marketing at ADI Americas. “We are continuously adding new vendors, services and technologies to make ADI the one-stop IP source for our customers.”

ADI solutions include intrusion, fire, video surveillance, access, power, A/V, network systems, telephony, central vacuum, tools & hardware, and wire & cable.


Kaba Key Executive Promotion

Kaba Access and Data Systems Americas announces the promotion of a key executive in their sales division. Steve Wolf has been appointed to the position of senior VP, sales, Americas, leading the North American sales and business development teams responsible for access control, safe locks, embedded access and physical access systems. Additionally, he will oversee Kaba’s sales teams responsible for developing sales in Central and South America for the full ADS-Americas product portfolio.

Wolf began his career in the security industry in 1980 with one of the nation’s leading locksmith distributors concentrating their efforts in the Southeast. He most recently served as director of sales, Kaba Mas.

“Steve has been instrumental in the growth of Kaba Mas and Kaba ADS and we are proud to recognize his contribution to our success. He will continue to aid in Kaba’s global growth and innovative leadership,” said Michael Kincaid, senior VP, operations, COO of ADS Americas. “We’re looking forward to the continued value he will bring as we move forward.”

With offices in both Lexington, Kentucky and Winston-Salem, North Carolina, KABA ADS Americas is a subsidiary of the Kaba Group (SWX-KABN). KABA ADS Americas offers comprehensive solutions for security at access points to buildings, containers, as well as for recording personal and enterprise data. Kaba’s products utilize the latest technologies including remote access, biometrics, wireless, and GPS. Brands include Kaba®, LA GARD, Simplex®, PowerPlex, and E-Plex®. More Info:


RCI Opens West Coast Warehouse

Rutherford Controls Int’l Inc. (A DORMA Group Company) announces the opening of a new warehouse in Anaheim, Calif. The new facility is the third warehouse in North America for RCI which also operates in Virginia Beach, Va., and Cambridge, Ontario, Canada.

This new warehouse will allow RCI to providing shorter shipping times and increase inventory and product availability. The nearly 5,000-square-foot facility, which houses both DORMA and RCI branded products, operates from 8a.m. to 4:30 p.m. (PDT) Monday to Friday.

“This third warehouse greatly enhances our ability to provide our customers with the products they want, when they want them”, says Eric Gowland, president of RCI. “It also shows our commitment to improving our already stellar customer service. We will continue to invest in infrastructure and logistics support to maximize our capability to perform as a leading supplier of access control and electrified locking hardware products.”

To celebrate the launch of the new warehouse, RCI will be hosting an open house and BBQ event which will take place in January 2014. Event details to follow in the near future.


SDC Contracts With Lund On ADI Directives

Security Door Controls has contracted with David Lund, president of Mid-Atlantic Representatives, Inc., to help develop relationships with ADI corporate – North America’s leading wholesale distributor of security and low voltage products.

“We’re very excited about benefiting from David’s commitment and decades of experience in servicing the distribution channel of the Security Industry,” said Shane Geringer, VP Sales of SDC. “SDC and ADI are two truly unique entities in the industry and we’ve engaged one of the few security professionals who understands how to fully realize the full value of that relationship.”

Lund will be active in implementing strategies to accelerate product sales and to manage SDC activities, service and support for ADI’s vast distribution network of 95+ local branches and online ecommerce presence. He will be introducing the implementation strategy at SDC’s annual Representative meeting in November.

Lund’s distribution experience began in 1982 when he owned a maintenance products distribution company in the Washington D.C. area. “That’s where I learned that service is the primary selling feature,” said Lund. “It’s not what you sell or the price, it’s how fast you respond and get the job done.” In 1992 he started Mid-Atlantic Representatives with a commitment to servicing the distribution channel of the Security Industry. While there, he developed a strong relationship with ADI and represented Safety Technology International for over 20 years.

As a U.S. manufacturer of premium grade access control hardware specified by security consultants for prominent facilities worldwide, SDC is a recipient of 24 SIA Awards and Recognition for innovative products. More Info:


effeff Restructures U.S. Sales

effeff, a member of the global ASSA ABLOY Group, announces changes to its U.S. sales structure. effeff products will be distributed through sister company Alarm Controls, effective Nov. 1, 2013.

The contact details of Alarm Controls are:


Alarm Controls Corporation

19 Brandywine Drive

PO Box 280

Deer Park, NY 11729

Stefanie Andrade/ Customer Service

Toll Free Phone (800) 645-5538


Tri-Ed Releases IP Products Catalog

Tri-Ed Distribution’s 2013-2014 IP Product Catalog is available now at all branches throughout the U.S. and Canada. Dedicated solely to IP Video, the catalog showcases over 80 pages of products from 50 of the industry’s leading IP manufacturers.

The catalog is also available online at

Tri-Ed provides state-of-the-art solutions from the industry’s leading manufacturers of CCTV, IP Video, access control, fire, intrusion, sound, communications, structured cabling, and home automation products. The company has more than 60 locations across the U.S. and Canada.