News Briefs Dec. 2012

Another requirement of Goodwill was that cash handling needed to be closely monitored to spot potential fraud from employees and customers.  For that reason Versa installed a Toshiba 16-channel, 1TB NVS network video recorder in each store equipped with Surveillix TransCapture POS software. TransCapture provides Goodwill managers with needed security at every cash register. With just a few simple clicks, the manager has immediate access to all necessary transaction and video information. Alerts can be customized to notify loss prevention that a specific item is being rung-up by showing special colors to the on-screen font, speaker beeps, pop-ups or relay triggers.

"Surveillix Central Station allowed the Loss Prevention Staff to access all of the NVS units and download higher quality images faster over existing data networks," said Versa's Clay Poindexter.  "The POS System fully integrates so that the Loss Prevention Staff can easily search thousands of transactions to find all of the No Sale, Void & Refund Transactions to ensure there is a client at the register."

In the time since the system was installed, theft in the stores and at drop-off boxes has noticeably been reduced and video recorded has successfully been used to prosecute offenders.