Product Management And Honeywell System Solutions

The reliable Honeywell Vista line helps locksmith firm win government bid.


A review of the technologies we recently used for a government agency field office shows the flexibility of wireless and how it has achieved acceptance in not only the residential and commercial markets but also in higher security domain of the federal government and Department of Homeland Security.

The government has learned to avail itself of wireless technologies that have been refined for years on the street. This is somewhat of a departure from the typical way technology migrates, which is from the top down. Usually cases are cited where an item that was developed to protect soldiers in battle, or NASA space invaders has migrated down to the non-military, earthbound environment to benefit the masses.

In the case of wireless security, although the precise genesis to the circuitry may have its roots somewhere in a government laboratory, many readers of the Locksmith Ledger will share my own memories of early wireless alarm products, their initial shortcomings, the advances, and the eventual maturation of the technology into an amazing security solution which revolutionized the alarm industry.

The not so fond recollections of pioneering wireless equipment which failed to fulfill its promises are etched in my memories too. Perhaps you were personally involved in failures which jeopardized your company’s financial survival or actually forced you out of business. I was.

For those of us who were unwittingly elected to be guinea pigs and Beta testers for companies whose products’ performance failed to match up to the designers’ vision, the term Cutting Edge Technology was supplanted by the term Bleeding Edge Technology.

Locksmiths in particular have felt the sting, and as a collective group have garnished the perhaps unfair reputation as being ultra-conservative and resistant to change.

Actually, they were the lucky ones, those of us who were able to survive losses and frustrations and persevere. We learned, and adapted.

On the supply side, does anyone care to list all the manufacturers, the entrepreneurs, who birthed a dud and consequently turned to dust and blew away?

How many vendors we use today have legacies of junk the produced at one point and later abandoned? How many vendors we use today, in order to financially survive a brutally competitive marketplace and fluctuating manufacturing environment have even orphaned technology that actually worked pretty well, but because it failed to meet board room sales expectations, or align with revised product portfolios?

About once a week I have to tell a customer that the product I supplied perhaps two years ago is no longer supported by the manufacturer, and I am unable to repair it because I cannot obtain parts.

Another phenomenon were the esoteric technologies that only the government used which was available only to select dealers. Most dealers were therefore locked out of bidding, installing or servicing these products in these markets.

Although this phenomenon still prevails in many cases, it doesn’t always, as is the situation with Honeywell.

Honeywell Vista Series

With Honeywell one of the non-economic benefits of the economy of scale is revealed. We know with consumer electronics such as cell phones, computers and network appliances, the huge volume of devices used enables mass production techniques which bring down the cost to the end-user.

Similarly, the combined effects of the highly competitive electronic security market, combined with the volume of production has also brought down the cost to the end-user as well as refined the performance of the hardware to high levels of reliability.

Honeywell has weathered the storm and has not left behind a trail of broken hearts or a legacy of broken promises. Their Vista Series was introduced in the 1990s, and surely has evolved while maintaining forward and backward compatibility as each new version has been introduced.

For this month’s case in point, Vista was specified in the bid spec, and for once, it was a government bid spec that actually made a lot of sense from a cost vs. benefit perspective.

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