In many cases, we can loan our locksmith customers a unit to test at a customer’s site and free monitoring software during the test. We can also offer you on-site training for you and your customer too.
Customer 1st Safes & Service was started in 2007 to fulfill a need for true customer service, not the type that comes with a charge just to talk to someone. How long would you as a locksmith last if a regular customer of yours called to ask a question and you said, “I need a credit card first to answer your questions?”
We started the company because of a call from Burger King requesting the same customer service that they received from my team at McGunn Safe with true personal care.
To this day we believe that our customers should not have to pay for tech support (during regular hours) on a safe they bought from us. They paid for the safe and the support that comes with it and they should not have to keep paying over and over again. We even still provide tech support for McGunn products and other brands to regular customers of ours in many cases at no charge. Charging to talk to someone on the phone started in the computer and software field and some of the big safe companies said, “If they can do it why can’t we?”
We are considered a leading expert in the McGunn safe products and also stock all the electronics for them with newer upgraded software that has several new features that we developed. We are also proud to say we have developed a new keypad for all the McGunn Smart products that is rated at 1 million cycles per button. We offer codes for all the Smart McGunn products at far less than can be purchased elsewhere. We also offer a wide range of standard “B” rated safes and our own electronic safe used in the restaurant and convenience industry to choose from, at competitive prices.
For more information, call 1-877-768-9970 or e-mail email@example.com. Or visit the company in Booth 247 at ALOA.