Selling High Security

by Gale Johnson
Created:

Benefits of a high security lock system far outweigh the costs. Every commercial customer can use the key control and increased security which high security lock cylinders provide. Key control is an easy sell.


‘High Security lock’ is a phrase that has been used for centuries to indicate any locking system that provides security over and above the normal locking systems of that period. The current era of what are today called high security locks generally refer only to the lock cylinder. Current high...


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In order to further insure against key interchanges, parts tolerances are usually made much tighter in high security locks and dedicated key making machines are often required in order to originate keys with similar exacting cuts.

 

Drill resistance:

Cylinders using standard lock systems are normally made of brass and rarely have any protection against forced entry such as drilling. Many high security lock cylinders are available in two versions. One version is similar to standard cylinder construction with little or no defense against drilling. In order to meet UL237 standards, premium high security lock versions using hardened pins, plates, ball bearings or even complete hardened steel housings to deter drilling or prying attacks.

Sales Pitch:

High security locks require sales ability. Even today, some people may not know that high security locks exist or how high security locks can solve their security requirements. As a locksmith, it is important that you find out what security problem the customer has and then make suggestions as to how to solve the problem. You are not only selling products to a customer but you are also building a business relationship for the future with your customer as he or she returns to you for key duplication, lock servicing and possibly additional business.

If the primary concern of your customer is key control, there are alternatives to high security lock cylinders. As example, U.S. Lock has an RX ‘Dealer Only’ program. Blanks and replacement lock cylinders use restricted keyways. U.S. Lock controls the distribution of the key blanks which are only available to registered dealers. Proper identification with signature cards is required before the selling dealer is authorized to make additional duplicate keys. Lock cylinders use standard pin tumbler construction and are vulnerable to drilling or picking, but programs such as RX can provide a budget way for customers to maintain control of their keys. Locksmith distributors Clark, USCAN and IDN are also known to have similar programs.

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