Banner Thunderbird Sticks With Sargent Locks

The 2009 expansion of Banner Thunderbird Medical Center in Glendale, AZ, was all about the doors - literally and figuratively. From a figurative perspective, the expansion opened up the door to a new level of medical attention and patient service With...


The 2009 expansion of Banner Thunderbird Medical Center in Glendale, AZ, was all about the doors - literally and figuratively.

From a figurative perspective, the expansion opened up the door to a new level of medical attention and patient service With the expansion in April 2009 -- highlighted by a $289 million, seven-story, 200-bed patient tower -- Banner Thunderbird can provide top-notch healthcare to a much larger audience.

“In terms of patient numbers, we have been running at maximum capacity for years,” noted Alan Lamon, a locksmith with Banner Thunderbird who has been with the facility for 12 years. “This expansion gives us the means to care for another 200 people on the inpatient side, as well as countless patients on an emergency and outpatient basis.”

Literally speaking, the expansion led to the addition of another 800 doors to the facility. The majority of these were in the new, state-of-the-art tower, which houses areas and equipment for respiratory therapy, support services, human resources, an Intensive Care Unit for general surgical patients and an Intensive Care Unit for heart patients.

New doors also needed to be installed in myriad renovated areas outside the tower, which included an emergency department that offers double the space of the previous area, a cutting-edge cardiovascular center, a new main entrance, and a modern cafeteria. That’s a lot of doors - and associated hardware - to be chosen and installed.

According to Lamon, numerous security, design and functional factors had to be considered before the optimal locks could be selected for the job.

“Of course, the first concern is functionality,” said Lamon, who noted that all doors and hardware within Banner Thunderbird are ultimately his responsibility. “Making sure the doors open and shut easily and quickly is obviously the function of any opening in a commercial installation.

“But we also have critical safety issues, ensuring that patients in our behavioral health unit cannot get off the floor or hurt themselves in any way,” he added. “Plus, we have an area in the hospital called Banner Security Support Services where the more sensitive areas such as the pharmacy are located; access to this area must be highly restricted.”

Taking into account the security and access needs of the various areas, the architectural firm that designed the project wrote the specifications for the door hardware. One item that was not up for debate was which company would actually supply the hardware. “When I walked into this facility over 12 years ago, I inherited Sargent as a lock and hardware supplier,” said Lamon. “As long as I’ve known, Banner has used Sargent any time we expand or remodel. Our satisfaction level with the performance of their products, as well as their customer service, has been such that we haven’t found it necessary to consider anyone else.”

The Banner Thunderbird installation utilized a variety of Sargent products. The company’s 80 Series Exit Devices; T-Zone® (11 Line) bored locks; and the 351 Powerglide® closers were used throughout the facility. The only location-specific items are the 115 hospital push/pull latches, which were used on patient-room and operating-room doors.

The 80 Series Exit Devices provide simplicity, strength, durability, aesthetics and innovation. The devices are marked by easy installation and maintenance-free design; what’s more, few moving parts means less wear.

The unique T-Zone construction of the 11 Line provides strength and durability for the most demanding applications and is particularly suited to the hospital environment. This strength comes from true interlocking between the lockbody and the latch, far exceeding the ANSI/BHMA 156.2 Series 4000 Grade 1 standards. In fact, the 11 Line experiences no lever sag after 8 million cycles.

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